Return policy

Return policy disclaimer against wrong address

If you put wrong address mistakenly then shipment will be returned to our product fulfillment facility. And you will be notified by email and you have to pay shipment charges again to get your order. If tracking history marked delivered and you until not receive then you have to put order again. It happen only when you put wrong address and allow others to receive your order.

Return policy disclaimer against unclaimed orders

Unclaimed products will be returned to charity after 2 weeks of expected delivery date. Custom all over does not allow returns of sealed products, such as, but not limited to, face masks which are not appropriate for return on safety or hygiene grounds. You accept that any returned orders with face masks will not be available for reshipment and will be disposed of.

Return policy disclaimer against returned by customer

Contact to Custom all over support before return. We don’t refund the buyer’s remorse orders. you can use live chat immediately, for emergency it takes 10-15 minutes to connect with support.

Return policy disclaimer against notification for EU consumers

Under Article 16(c) and (e) of Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal will not be given for:

Supply of products that are made or specifically tailored to the consumer’s specifications. Sealed goods which have not been sealed after delivery and are therefore not suitable for return due to health safety or hygiene reasons, Custom all over therefore, reserves the right to reject returns at its own discretion. This Policy shall be governed by and interpreted in accordance with the English language, regardless of any translation rendered for any reason whatsoever.

The consumer can complain if the product labeled incorrect and if damage has been caused. Typically, our product passes through three separate stages to completion. When this occurs unintentionally, the company would happily bear inventory and delivery expenses at its own expense.

Yes, contact to support must be made before return. [email protected] or contact social media or live chat with order and shipping number.

The consumer can complain if the product obtained has not been labeled correct and if damage has been caused. Typically, our product passes through three separate stages to completion. When this occurs unintentionally, the company would happily bear inventory and delivery expenses at its own expense.

The consumer can complain if the product is not labeled and if damage is caused. Typically, our product passes from three separate phases to completion. If it happens unexpectedly, the company would happily bear inventory and delivery expenses at its own expense.

Sure, contact the support team and give them images of damage or missing labels.

No, the product can not be returned in this situation. Since it occurs only in clothing products, and every page of the website displays the size map. So before buying, you have to check what size suits you.

If the product is missing labeled and damaged, please contact within 2 weeks of the expected delivery date. Despite that, your argument will not be recognized.

If the product is missing labeled and damaged, please contact within 2 weeks of the expected delivery date. Despite that, your argument will not be recognized.

No

No, we don’t have an exchange policy because every product is made on demand.

If your order has really been lost in transit, you will receive a new order without any cost happily.

Upon order completion, you will be provided tracking ID. When there is no entry in the tracking history and the expected delivery period has passed, the order can be lost in transit. Upon that contact for a claim within 2 weeks. After this, your argument will not be considered. Before you communicate, you will look at your neighbors or the nearest post office. if your tracking history is labelled and you do not receive an order, it will be returned to our product fulfillment facility due to wrong address and you will have to pay extra for reshipping.

You can get in touch with social media, email the support about your order, and tracking ID.

Within 2 weeks of passing the expected order fulfillment deadline.

If you set the correct address to the contact number, you may not have lost your order. If this occurs, contact the nearest post office or your neighbors. Otherwise, you’ll need to put a new order with a confirmed address.

To ensure the final outcome of product patterns to verify the product in 3 different way to avoid any issue, we use newest autodesk 3d features, Hence you can come to us by advanced contact system by order ticket system, live chat, social media, or whats app chat.